Terms and Conditons

General

The Hotel reserves the right to refuse service and cancel any reservation that does not meet the following terms and conditions. You must be at least 18 years old to make a reservation. To stay at Fos, a person under 18 must be accompanied by an adult, A valid credit card for pre-authorisation will be taken, and a photo ID will be required on arrival if requested. If a valid credit card is not, you will be unable to stay.

Cancellation

Guarantee – A credit card is required at the time of booking. The remaining balance will be charged 24 hours before your arrival date. Taxes and fees are included.

Cancellation – This reservation is fully refundable. Cancel for free until the day of arrival at 12:00 AM local time.

No-Shows will be processed the same as cancellations.

Cancellations for non-refundable

Guarantee – A percentage of the total reservation cost will be charged at the time of booking (100%). A credit card is required at the time of booking. Taxes and fees are included.

Cancellation – Refunds will not be issued in the event of a cancelation.

Check-in and Check-out

Check-in time is 3:00 PM, and check-out time is 11:00 AM. Any changes to check-in or check-out times can be arranged in advance directly with the hotel. Please note that such changes are subject to availability and may incur additional charges.

Rates and Charges

To secure your reservation, we require a 50% deposit at the time of booking. The remaining balance will be charged 24 hours before your check-in date. For reservations made within 24 hours of arrival, full payment will be taken at the time of booking.

We accept Visa and MasterCard, with a 1.3% surcharge applied to each transaction. All prices are quoted in Australian dollars, per room, per night, and include GST. Alternatively, direct bank transfers are welcome if arranged prior to your arrival.

Children

Fos considers children to be between 4 and 12 years.

Infants 0-4 Years can stay at no additional charge if they are in their own cot or using existing bedding only.

Additional Beds

Fos does not offer additional bedding with all configurations final.

Guests Liability

All guests will be liable for any loss or damage to their accommodation booked and its contents, fair wear and tear accepted. All guests agree to pay the rate quoted for the entire stay and any additional charges that are billed to the room before, during, or after the stay. Our property is non-smoking. Any guest smoking in their room may be asked to leave the hotel and will incur a charge of €400 for having the room off-line for cleaning and deodorizing.